1. After-sales service acceptance conditions
1). Because the actual amount of goods is not correct, the model does not match, product quality problems require returning customers, and the return application can be proposed within two weeks after receiving the goods, which is not accepted.
2). Retreating goods, please keep intact original packaging (including outsourcing, internal fillers) and ensure that the goods labels are good, the goods label is the only credentials of Shenzhen Saiheng Electronic Technology Co., Ltd. and suppliers coordinated return.If there is any lost, it will not be able to return.
3). If the product quality problem is applied for return, the customer needs to provide detailed English version of performance test report as a consultative basis for Shenzhen Saiheng Electronic Technology Co., Ltd. and suppliers.If necessary, it is also necessary to provide third-party English test reports recognized by both parties.
4). Orders that have issued an invoice are returned to the invoice after returning the application.
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2. After-sales service is not accepted
1). Product original packaging and cargo labels have been damaged.
2). Products have been used / tested.
3). The delivery time exceeds two weeks (subject to the date of receipt of the delivery).
4). It has issued an invoice loss.
5). Customer's own causes of misunderstandings.
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3. Submit the after-sales steps
1) Users can search for the completed orders that need to apply for after-sales, click on & ldquo; after you can apply for sale, you will click on & ldquo;
2) Enter the after-sales details page, after filling in the time, save, Shenzhen Saiheng Electronic Technology Co., Ltd. customer service will contact you and communicate in time.
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4. After-sales service processing time
After the user is submitted, Shenzhen Saiheng Electronic Technology Co., Ltd. customer service staff will accept and feedback within two working days.
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